Suggested Protocols for Medical Services



For Patients

Suggestions include;

  • Cover your mouth and nose with a mask or cloth covering anytime you are in public
  • Do not touch your eyes, mouth, or nose
  • Use touchless payment when possible
  • Use hand sanitizer and wash your hands with soap and water for at least 20 seconds
  • Consider wearing cloth face coverings (over the nose and mouth)

For Service Providers

Suggestions include;

  • Markers placed in front of Front Desk to support social distancing of consumers awaiting check-out
  • If waiting outside then place tape markers every 6 feet with “Wait Here “ note
  • 6-foot distance between lobby chairs to support social distancing
  • Removed testers for retail products, brochures and location business cards, candy jar, pens
  • Temperature station by the office (thermometer and sanitizing wipes)
  • Service provider assigned room daily, responsible for cleaning room for next service
  • Leaving doorways open to decrease door handles
  • No more than 2 team members in the breakroom at one time
  • Allow non-meal breaks in treatment room for service providers
  • Marked 6 feet from the sinks so social distancing is observed when waiting to wash hands
  • Consider gloves for those handling credit cards or money
  • Provide UV sanitizer for masks, cell phone, and lotion bottle sanitation
  • Lockers assigned to service providers
  • 1 staff member assigned, each open hour, to continually wipe down entrance/exit, bathroom, breakroom, and back of house doors and door handles, countertops, iPads, keyboards/mouse, and other frequently touched surfaces  
  • Provide SPs with clean sheets and removal of dirty sheets during room flips
  • Wipe down surfaces regularly   
    • Plastic chairs are easier to clean than wood or fabric
  • Consider Plexiglass barriers at areas like check-out counters
  • Be sure whomever cleans bathrooms has appropriate PPE

Please be advised that some or all of the information provided may not be applicable to some businesses. These are only recommended best practices, given by local businesses, to help in developing your own protocols. This is in no way an official order to any operating businesses. As COVID-19 circumstances continue to evolve, so will the recommendations and requirements.

As a result, our suggestions may not always include exact up to date information. We strongly advice that before implementing any suggested protocols, companies carefully evaluate and consult with their own legal counsel. Public health guidance cannot anticipate every unique situation. Individuals should stay informed and take actions based on common sense and wise judgment that will protect health and support economic revitalization.